We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality. Can't wait to try it on
Very clean very nice beautiful fabric
Top top top.. . Material is high quality, the dress is enchanting. And the delivery was also quickly. I can only recommend. Thank you
Very tight arms, but nice in general
Very beautiful dress. On the Sizes 84-65-94 came well. In the photo I tried on without the right underwear. When they are cooler than the photo and will be able to add then I will add more. With зади there is also a clasp that B kept. In general, I am very pleased. This is not my first purchase from this store. I'll order something else.
Super recommend, product quality
The dress is really beautiful but took forever to get
As pictured like very and can make the order that will not regret.
This excellent l quality for the price was amazing, I love it! I ordered 4 dresses and all 4 are great. I was fascinated! Hopefully there in more colors! Congratulations to the company
Top quality love it so much will buy again from this store. Thank you so much
Absolutely beautiful. I recommend Hips-129cm Waist -89cm. Bust- 106cm. Fits perfectly
muy bonito,gran calidad de bandage y me llego muy rapido
Item took one month and 15days to get to New York. Item is a pictured. Stretch bandage material. Good quality