We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Всё как в описании. Работает довольно тихо. Чтоб был эффект охлаждения, использую только на максимальной мощности, иначе никаких изменений. Быстрая доставка.
Thank you I am happy with the purchase
Good product arrive super fast and best apart from the lights is that the don super quiet fans
Thank you good day
The shipment was too fast, as it arrived in 15 days in Temuco, Chile. The detail is that the fans are smaller than seen in the photo/box. however, it fulfills its function although it must be clarified that it does not cool so many degrees ( when playing games or using the maximum performance of the PC), but it does fulfill its cooling function and at the same time it does not make so much noise since the speed is controllable.
Very good item, cools down my laptop and helps me work better, I definitely recommend, the LEDs are great too
The fans themselves in the photo are much more than in fact
Cooling at altitude, came whole, I recommend and to the store Thank you.
The product is excellent, arrived quickly and in perfect condition, decent quality with attractive design next to its fans and rgb edges (it has various color transitions). With 6 pretty quiet fans that do their job by lowering a pair of verifiable degrees, also something to highlight as support is its maximum height and inclination, it also has 1 extra USB slot recommended! (About 15,6 inches will be slightly small)
Product as described he blows well but for my laptop is that nevertheless a a little too small and the houdertjes which the laptop from Keep feel weak to. Product is well packed with box and bubbelplastic I recommend this store to despite that he is too small for my laptop
Very good article, silent, the lcd screen is a bit confusing.
I arrive 3 days before the expected margin from 1 January to 12 and arrive today 29 very fast and very well protected, I recommend the store to close eyes and the fan works beautifully very nice and very effective.
All delivered extremely fast, stand norms in heavy games RTX 2060 heated not enough cooling now all the Hood cools well
It's good the product, it lacks power that if and for the price I expected better quality. That being said meets the proposal, lighting is good.
All good excellent product and fast shipping