RC Drone LS11 WIFI FPV With HD 4K Camera Hight Hold Mode One Key Return Foldable Arm RC Quadcopter Drone For Gift
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://citizenmestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
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I still have to try it but it's okay
Am super satisfied with my drone, it came in perfect condition. And came very early. Congratulations for commitment. I recommend to everyone that are looking to buy a drone.
Well packaged product, fast delivery, fun, it is noteworthy that the battery not last so whoever get buy extra batteries, side protection helps the falls and beats, had fun enough, very good. Helices produce very wind, and a little noisy.
Great quality, exceeded expectations. Fast shipping and very efficient.
It works properly, don't expect the best since it's cheap, but it goes very well and very entertaining, the bad thing is that if you leave it in the air it goes, since you
Very fast shipping and arrival in chile a little complicated to schedule but it's ok
A good product conforms to the description but the camera is not of good quality thank you for fast delivery
.Excellent drone, despite being a drone low price worth the price. Like to use and recommend to everyone!
The product came in good condition and pretty fast. It works at 100%. The wind affects him quite a bit but it's understandable to be pocket. Not suitable for professional photo and video shots, only amateur
Product according to buying good quality!!!
Management is good, for the first management experience and training is what you need!. The camera is weak, but it is) even two.
very good i like it compared with the price
The toy is cool. It's whole. Even the box did not crumble. Everything came in full. With the phone connected without problems. Better train on the street. The house needs skill. He hit the wall several times. Everything is whole, although it looks fragile. Camera 4 K Super. The battery works for 20 minutes. its money costs. Thank you store.
The drone to Dec days to buy and Dec days to received. Fast shipping thank you. Drone form of very look cool. I like. Price and delivery date that you are satisfied. Test flight if you come back in a few days later with share oh
Cool!! Complete accessories. During the startup process, I encountered some problems, and the store quickly and solved the problem. Very professional!! The seller is very friendly. Before you start, you must calibrate the drone and the remote control, it will be more agile. I demonstrated by mistake that the drone took off before the calibration was successful. It fell. I put on a protective cover. The drone is not damaged. The quality is very good. I bought three batteries. You can play for a long time, I recommend it!