We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was extremely satisifed with the packaging and condition of the product. I was afraid that the product would be damaged upon arrival but it was well packaged and arrived in perfect condition. Overall, it was an amazing job! Thank you very much.
A great gift for February 23. The son of 10 years collected somewhere in 1-1,5 hours independently. Got there quickly. Packed in a box. The only thing was not in the wax box, but for us it was not critical, as it was in stock after another set. It shoots a little, but sometimes you need to shoot a couple of times to get the elastic band flying. Son's happy.
Mon seas adore
The gun is great. Easy to Assemble. Everything works. It is necessary to lubricate in these places, otherwise there are problems.
Дробовик потрясный, собирается без клея(но лучше перестраховаться и склеить), многозарядный. Покупал младшему брату в подарок, ему очень понравилось)
All is well
This delight shoots perfectly. There was no wax-they took a balm based on wax, but the replacement sucks came out)) The details are connected tightly, we were touching all the pins with overlays, because the skin that is in the kit, long and uncomfortable. Rubber bands included a bunch. There are additional parts for replacement. There is an additional set of springs. Rubber bands are a bunch and they are very good. Madly satisfied with the purchase. You can charge several rubber bands at a time. True there are setbacks, but this generally does not omit the pleasure of assembly and shooting.
Fast shipping thank you.
Very cool set, for reliability it is better to glue each layer of PVA, and then in the process of playing can fall off some detail. Assembly with glue about 3 hours, the child is delighted with the result
Delivery fast, designer excellent!
Frankly very surprised by the finish. I highly recommend.
The package arrived in an excellent condition. Firstly, there was no damage to the box from the shipping process, which is excellent. Secondly, the product as as described and high quality. Overall, I'm extremely satisfied with the product, the service of the store and the condition in which the product arrived. Thank you.
Top. Condition being Saya.
Unfortunately, I can appreciate only delivery and packaging, TC bought as a gift. I recommend, you can safely take it. It came quickly, delivered the courier. Packing quality, solid, not ashamed to give and nice to get as a gift. On the package is a model-Terminator M870
Realy excellent good.