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Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens
Robotime ROKR DIY 3D Wooden Puzzle Gear Model Building Kit Toys Gift for Children Teens

DIY 3D Wooden Puzzle Building Kits

71 reviews
100% of buyers enjoyed this product! 1717 orders
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US $0.00 Standard
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Easy returns and refunds
Free shipping worldwide

Package Contain:
Plywood, English instructions, other accessories without wax.
As wax is forbiden on International shipping, we have to take it out if the order is by air.
Thanks for understanding.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://citizenmestore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

71 reviews
100% of buyers enjoyed this product!
5 stars
(62)
4 stars
(9)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
R***a
verifed buyer
7 Mar 2021

Smoth transaction! Fast shipping!

L***u
verifed buyer
6 Mar 2021

Nice

M***s
verifed buyer
5 Mar 2021

The object is not mounted yet, but the packaging is qualitative

I***a
verifed buyer
3 Mar 2021

Excellent product. Same as description and well packaged. I recommend it.

S***P
verifed buyer
3 Mar 2021

se monte rapidement, attention, certains pa rties sont fragiles. très joli au final. un plaisir a monter

K***r
verifed buyer
3 Mar 2021

Absolutely gorgeous kit! Really fast delivery. Thank you Seller!

S***e
verifed buyer
28 Feb 2021

Nice product. Everything was fine!

T***k
verifed buyer
27 Feb 2021

Very satisfied! Thanks

J***n
verifed buyer
26 Feb 2021

love it!

Customer
verifed buyer
26 Feb 2021

доставка месяц.соберём добавим отзыв.

K***n
verifed buyer
24 Feb 2021

Great items. Very pleased. .

Customer
verifed buyer
22 Feb 2021

Accurate cut and smooth finish.

K***h
verifed buyer
22 Feb 2021

Very beautiful but very sensitive. Must be very careful.

M***r
verifed buyer
21 Feb 2021

It was amazing and beautiful, but smaller than I thought it would be

K***v
verifed buyer
20 Feb 2021

Package arrived in 20 days. The model is in perfect condition. I recommend this store

L***l
verifed buyer
20 Feb 2021

Everything is fine

Customer
verifed buyer
19 Feb 2021

I bought this as a gift so not completely sure how well it is made. Came quickly and the packaging was great

R***n
verifed buyer
17 Feb 2021

Fast all ok

Customer
verifed buyer
17 Feb 2021

looks great quality and arrived quicker than I thought it would.

Customer
verifed buyer
12 Feb 2021

Commande ever reçue !!

S***r
verifed buyer
11 Feb 2021

Perfect

R***X
verifed buyer
11 Feb 2021

Product as described. Good DIY puzzles, fun time. i always fine sand and put a protector coat on all my pieces before assembly, so they are more protected against humidity and deterioration. Highly recommended for the good time, quality and vendor. cheers.

S***t
verifed buyer
7 Feb 2021

top

A***c
verifed buyer
6 Feb 2021

fantastic product well worth the money

Customer
verifed buyer
5 Feb 2021

Fast shipping, the pieces are very delicate, the quality of the wood is very poor. It can get broken very easy.

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