We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it.
Great, all perfect
Absolutely perfect! I'm 40 French size and I took L. Comfortable and lined a little polar. Does not hold and does not feel bad the plastic. Very happy
Very good quality. At the distance of 48 took XL. Approached Super. Recommend.
очень мягкий и приятный. нет посторонних запахов. на свой обычный Л, XL подошёл идеально. все соответствует описанию. рекомендую!
Exactly as in the photo. Good fabric, warm fleece inside.
Good product, inside very warm as fleece. After the first wash the tissue took a more pleasant texture. I think I'll buy more. I liked it a lot.
Good somehow, printings and pattern consistent with the picture. 170 cm tall 62 kg size L is idalny
Thee set is great. The material is very pleasant and warm. Thank you very much
El chándal es igual que la foto, es muy calentito porque es afelpado por dentro cogí talla L para estatura 170cm y 62kg, queda perfecto ni ajustado ni ancho y de largo queda bien aún que puede q encoja al lavarlo. Lo único que vino directamente en la bolsa de envío. Tardó 10 días
Arrived in 20 days. There was nothing to wait, arrived super fast.
Very good quality I normally get a size xl and I got a 2xl and it fits perfectly and if u wanted more room I would go up a size
Great!!! Arrived quickly, set good Quality
Great product and very warm
Grade quality and exactly as described. Fits very well (s)
Very fast delivery. Tracksuit warm.