We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recommend this store!
Working fine. Thank you.
Very good diweiss. The child is delighted. It works quietly. Connects to the computer via yusb. Can adjust the number of working fans
As described. Excellent delivery and service I highly recommend. Thank you for pleasurable shopping. :))
מצויין but too much plastic looks simple but do the work מצויין
I just picked up my order after days, the reason for the delay was because of the local urban express agency here in Peru that did not notify that the packages had transferred it to another local courier, after so much demand and visit their premises, they just gave me notice. The store sent my order quickly, I recommend purchasing, the product is very good and silent, fits exactly to my laptop 15.6"
The design is flimsy, but working, if you treat it neatly, everything will be okay. When you increase the speed of turnover, the fan is enhanced and the backlight. Under the laptop it's true and not visible.
The goods are good, they are bought. Advise
Very good cooler, thank you store!
Excellent for my 15inch LAPTOP, good design with various modes fan speeds
Pretty good price quality not so much but shipping came well fell apart 30 days and a little damaged the house but good condition
The stand is quite decent. Good quality and performance.
Took for his brother he liked
Super fast sent and super fast came! And all as in the picture.